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4.7
#
216 Reviews
4.7 Average of 216 Reviews
  • Annabelle Chittenden
    3 weeks ago

    Just had my car servicedpolite and very efficient

    Response from Bartletts SEAT Ltd 2 weeks ago

    Thank you Annabelle for the five-star review! We're glad to hear that you had a positive experience with your car service with us. If you need any further assistance or have any questions, feel free to reach out.

  • daisy richardson
    2 months ago

    Recently bought a car from them! Brilliant service from everyone especially Simon from start to finish! Couldn't be happier!

    Response from Bartletts SEAT Ltd 1 month ago

    We're thrilled to hear that you had a fantastic experience purchasing a car from us! We strive to provide excellent service, and it's wonderful to know that Simon was able to assist you every step of the way. If you have any questions or need further assistance, feel free to reach out. Thank you!

  • Jamie Powell
    2 months ago

    Had three SEAT cars over recent years and have always used Bartletts for any issues and servicing etc. Only real negative is the parking can be fairly challenging on site (as is the case with most these days) Staff are always pleasant and give an approximate time frame for servicing etc. I did enquire earlier in the year about another SEAT car on PCP but sales seemed rather indifferent when I asked about this. Anyway after years of SEAT I have decided to trade my current one in and move to a different manufacturer (mainly due to the very uncertain future for the brand which could possibly affect residuals etc) Thanks for all your help. The dealership is an asset to the brand.

    Response from Bartletts SEAT Ltd 2 months ago

    Thank you for sharing your experience with us! We truly appreciate your loyalty and support over the years. It's great to hear that our staff has always been pleasant and provided you with approximate time frames for servicing. We apologise if you felt our sales team was indifferent when you enquired about another SEAT car earlier in the year. We understand your decision to trade in your current SEAT and move to a different manufacturer. Thank you for considering us an asset to the brand, and we wish you all the best with your new vehicle!

  • spotter bob
    4 months ago

    I have absolutely enjoyed doing business with this company. Staff have been very friendly and have always accommodated me

    Response from Bartletts SEAT Ltd 4 months ago

    We're thrilled to hear that you have had a positive experience with us! Our staff takes pride in providing excellent customer service and ensuring that all needs are met. If you have any further feedback or questions, please feel free to reach out to us. Thank you for your review!

  • Adam
    4 months ago

    Callum in service was outstanding when I requested information regarding services. I work in the industry and appreciated good assistance today. Big 5 stars. If you need advice for your Seat, this Company can help!

    Response from Bartletts SEAT Ltd 4 months ago

    Thank you Adam! I'm glad to hear that Callum provided outstanding service when you inquired about our services. We strive to offer top-notch assistance to all our customers. Your feedback is greatly appreciated, and we look forward to serving you again in the future. Thank you for choosing Bartletts!

  • Artem Uznach
    6 months ago

    Substandard service and non-existent customer service. Damaged the car when doing service and refused to do anything about it, citing some nonsense reasons. Theiraftersales managerCarl is an utter (unprofessional chapsent me a couple of emails that plainly lacked simple logic, then said they wouldn’t rectify the issue. Will avoid in the future 100%.

    Response from Bartletts SEAT Ltd 6 months ago

    Hi Artem, we're sorry to hear of your experience with our dealership. This is not the level of customer satisfaction that we're known to deliver. Should you want to discuss this matter in further detail, please call us on: 01424 754444. Thank you.

  • Nikesh Parmar
    6 months ago

    I recently had the pleasure of working with Callum Roscoe to track down the service history for my Seat Leon Cupra, and I couldn't be more impressed with his dedication and professionalism. Callum went above and beyond, demonstrating exceptional commitment to ensuring I had all the information I needed. His attention to detail and willingness to go the extra mile truly stood out. Not only did he find the complete service history, but he also provided insightful advice on future maintenance. Callum’s outstanding customer service has earned my trust and gratitude. Highly recommended!

    Response from Bartletts SEAT Ltd 6 months ago

    We're thrilled to hear about your positive experience with Callum! It's fantastic to know that he was able to assist you in tracking down the service history for your Seat Leon Cupra with such dedication and professionalism. I'm glad to hear that his outstanding customer service has earned your trust and gratitude. Thank you for recommending him!

  • Kayhan Etebar
    7 months ago

    attentive knowledgeable sales bought a new car from them after going to different garages special mention to steve who looked after us

    Response from Bartletts SEAT Ltd 6 months ago

    Thank you for sharing your positive experience with us, Kayhan! We're thrilled to hear that you found our sales team attentive and knowledgeable. Congratulations on your new car purchase! We'll make sure to pass along your special mention to Steve for taking care of you. Enjoy your new car!

  • christina lucci
    7 months ago

    Excellent service when l chose my seat ateca. Everythimg was sorted in an efficient and friendly manner. Can not fault in any way.

    Response from Bartletts SEAT Ltd 7 months ago

    Thank you very much Christina for the five-star review! We're delighted to hear you had an excellent experience with us whilst buying your new car. We hope you love your Ateca for many years to come!

  • jill cuss
    7 months ago

    Brilliant service and so helpful. Stuart was great

    Response from Bartletts SEAT Ltd 7 months ago

    Many thanks Jill for the five-star rating! We're pleased to hear Stuart provided you with a brilliant experience.

  • Tracey Hannaford
    7 months ago

    Staff very friendly and helpful. They are not pushy when trying to sell a car, in fact they was very patient with us.

    Response from Bartletts SEAT Ltd 7 months ago

    Thank you very much Tracey for the five-star review! We're delighted you found our staff to be very friendly and helpful.

  • Hayley Whyborne
    7 months ago

    Simon was very helpful throughout the purchase of our car and when I was nervous driving it out the forecourt he gave me a good laugh

    Response from Bartletts SEAT Ltd 7 months ago

    Thank you Hayley for the five-star review! We're delighted to hear you had a good experience with us thanks to Simon. Your kind words will make his day!

  • Liam Edward James Head
    8 months ago

    I'm now on my fourth car with Bartletts Seat. Excellent service, everyone's so polite and nothing Is ever too much trouble. Any problems I've had with cars, current and previous, have been dealt with quickly and professionally.

    Response from Bartletts SEAT Ltd 8 months ago

    Thank you ever-so-much Liam for your loyalty over the years to our team and for this five-star review! They are very much appreciated by our whole team. We eagerly look forward to welcoming you back to our showroom!

  • Kelly Smith
    9 months ago

    Great experience with Simon who helped me with the purchase of my new car, swift and easy purchase and great communication while car being made ready for me

    Response from Bartletts SEAT Ltd 8 months ago

    Thank you Kelly for the five-star rating! We're delighted to hear you had a great experience with us thanks to Simon. We hope you love your new car!

  • Bob Russell
    9 months ago

    Very friendly customer service. Chris in sales was particularly helpful and worked hard to find a car that matched my preferences and budget.

    Response from Bartletts SEAT Ltd 8 months ago

    We are delighted to hear that you had a positive experience with our customer service team, particularly with Chris. Your five-star rating is greatly appreciated. Thank you for taking the time to share your feedback with us. If you have any further questions or need assistance, feel free to reach out to us.

  • Primrose
    9 months ago

    Lovely people and amazing customer service, 10/10 I would recommend

    Response from Bartletts SEAT Ltd 8 months ago

    Thank you Primrose for the five-star rating! We hope to see you again soon!

  • Louis Moya
    9 months ago

    I was not even planning to get a car that day. Decided to have a look around, saw a really good used car, in great condition. Chris went through details with me in a very kind way. No pressure felt at all like I was being sold a car. Had a great experience. Fast forward, I went home with the car. Very good experience.

    Response from Bartletts SEAT Ltd 8 months ago

    Thank you Louis for the five-star review! We're pleased to hear you had a very good experience with us thanks to Chris. He will be thrilled to read your lovely comments. We hope you're continuing to enjoy your car!

  • Declan Sheils
    9 months ago

    Great service. Knowledgeable staff. Stuart made the whole process easy and stress free. This is my second new car from bartletts. I would highly recommend them. From sales to servicing, top class customer service

    Response from Bartletts SEAT Ltd 8 months ago

    Thank you Declan for the five-star review and continued loyalty! We're delighted to hear you received great customer service from Stuart, who'll be delighted to read your kind words. We hope you're enjoying your new car!

  • Tamzin Nye
    9 months ago

    Excellent service. Prompt and polite made buying a new car easy and very quick from order to pickup date extremely satisfied would recommend to anyone

    Response from Bartletts SEAT Ltd 8 months ago

    Thank you Tamzin for the five-star review! We're pleased to hear you received excellent customer service from us, which made your new car buying experience easy and swift. We hope to see you again soon!

  • Janice Payne
    9 months ago

    Great service received when recently purchasing a S/H vehicle, kept advised throughout to when it had been serviced, MOTed, valeted etc and when ready to collect. On the day itself the part ex was dealt with efficiently and I was run through all the controls etc. Would recommend.

    Response from Bartletts SEAT Ltd 8 months ago

    We are thrilled to hear that you had a wonderful experience at our dealership, Janice! Your five-star review means a lot to us. If you have any more feedback or need further assistance, please don't hesitate to reach out. Thank you for choosing us!

  • Sandra Duffy
    10 months ago

    Fantastic service from these guys! Great communication both before and after receiving my car! Would thoroughly recommend this dealership!

    Response from Bartletts SEAT Ltd 10 months ago

    Many thanks Sandra for the five-star review! We're thrilled you found our communication to be great throughout your car buying journey. We hope you're thoroughly loving your new car!

  • J
    10 months ago

    Great service as usual. Thank you

    Response from Bartletts SEAT Ltd 10 months ago

    Thank you J for the five-star review! We're happy to hear you've consistently found our customer service to be great!

  • annemarie bone
    10 months ago
    Response from Bartletts SEAT Ltd 10 months ago

    Thank you Annemarie for the five-star review! It means a lot to us!

  • Chrissie Hughes
    10 months ago

    I’ve been going to Bartlett’s for sales & servicing for over 10 years & can highly recommend. Unbeatable standards of customer service & I’ve never had a complaint. Excellent standards, friendly, personable staff.

    Response from Bartletts SEAT Ltd 10 months ago

    Thank you ever so much Chrissie for your many years of loyalty and for this five-star review! We're over the moon to hear you've never had a complaint about our customer service. We eagerly look forward to welcoming you back to our showroom!

  • Debbie Parkinson
    10 months ago

    Recently purchased my secondhand 2019 Seat Ibiza from Bartletts Seat Simon was very helpful and answered any questions that I had, and also explained all the benefits from buying with this company. Very happy all round with the service I received.

    Response from Bartletts SEAT Ltd 10 months ago

    Thank you so much, Debbie, for taking the time to leave a five-star review! Your kind words about Simon's service mean a lot to us. We hope that you're enjoying your Ibiza! If you have any questions or need further assistance, feel free to reach out to us.

  • Nigel Hall
    10 months ago

    Stuart made the whole process of buying a new Seat easy and enjoyable. There was no 'hard sell', we were given plenty of time and information to help us make up our minds. We felt our wishes were handled politely and respectfully. A rather pleasant experience! Thank you Stuart.

    Response from Bartletts SEAT Ltd 10 months ago

    Thank you Nigel for the five-star review! We're delighted you felt you had a pleasant experience with us thanks to Stuart's excellent customer service! We hope you love your new SEAT!

  • Sarah O'Shaughnessy
    10 months ago

    If you want excellent customer service then look no further than Bartlett Seat in Hastings. I have just received my first mobility car and Stuart was amazing. He guided me through the whole process, explaining and advising every step of the way. I have used Bartlett Seat for many, many years and would highly recommend them.

    Response from Bartletts SEAT Ltd 10 months ago

    Thank you very much Sarah for the five-star review as well as your many years of custom! We're delighted to hear you had a great experience with us thanks to Stuart, who'll be thrilled to read your kind words. We hope you are loving your new car!

  • Dorothy Fuller
    10 months ago

    my 1st time with dealing with Bartletts SEAT at St leonards. i was made very welcoming the staff all very helpful, nothing was too much trouble. professional but friendly, I would not hesitate in recommending friends and family to this branch.

    Response from Bartletts SEAT Ltd 10 months ago

    We are thrilled to hear that you had a pleasant experience with us, Dorothy! Your five-star review means a lot to us and we appreciate your feedback. If you have any more feedback or need assistance in the future, feel free to reach out to us. Thank you again for choosing our services!

  • Denise Robertson
    10 months ago

    So helpful friendly and patient. I am thrilled with my new car

    Response from Bartletts SEAT Ltd 10 months ago

    Many thanks for the five-star review, Denise! We hope you continue to love your new car for many miles to come!

  • Steve Donovan
    10 months ago

    Always buy our cars here,they are always helpful.

    Response from Bartletts SEAT Ltd 10 months ago

    Thank you Steve for the five-star review and for your loyalty! We're pleased you've always found our staff to be helpful. We hope to welcome you back soon!

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